Park Hyatt Chicago

Most beautiful venue, and Vanessa is a gem!

I will always remember Park Hyatt so fondly because they truly gave us our Best Day Ever :) My initial experience was Park Hyatt was a little bit bittersweet due to being handed over through multiple coordinators without any good real communication on who to reach out to (a lot of very sudden turn over occurred throughout our long planning period). That was difficult to deal with because it was re-inventing the wheel multiple times and a lot of re-communicating things that had already been discussed. However, once Vanessa stepped into the picture in Sept 2022, I immediately felt SO much relief. She was so sweet, so organized, such a great communicator, and really did everything she could to make our day the best day ever - and she and her team absolutely delivered. I will sincerely miss getting to interact with her, because she was just that awesome!!! Park Hyatt as a whole did a great job, too. For the sake of transparency, I will say the billing department was a little difficult to get through to at one time made some kind of odd billing mistakes that seemed to stem from lack of communication. It was kind of hard to tell because I was getting the information second hand rather than talking to the billing person directly. That was really the only thing that I'd say was difficult to deal with. But I could always, ALWAYS rely on Vanessa to take care of the issue and in a punctual time period. And prices were great per person for an elevated Chicago wedding experience. Another nice thing is they bundled everything together (food/bev/service/taxes) into one per person price, so you know exactly what you're getting. I can't recommend Vanessa and her team highly enough. I'd relive it all over again if I could!