I want to return a gift I received from one of my external registries, can I do that through Zola?

Zola can only accept returns for items we shipped.

Not to worry though, you can request a return directly from the original retailer!

Here are some of the most common retailers that get added to Zola, along with their contact and return information. If you don't see the store you need on this list, head to their website and locate their contact or customer support information!

Amazon 1 (888) 280-4331 Contact

Bed Bath and Beyond 1 (800) 462-3966 Contact

Bloomingdales 1 (800) 777-0000 Contact

Crate & Barrel 1 (800) 967-6696 Contact

Heath Ceramics (415) 261-5552 x12 [email protected]

Macy's 1 (800) 289-6229 Contact

Pottery Barn 1 (888) 779-5176 [email protected]

Sur la table 1 (800) 243-0852 Contact

Target 1 (800) 440-0680 Contact

Wayfair 1 (844) 647-3755 Contact

West Elm 1 (888) 922-4119 [email protected]

Williams-Sonoma 1 (877) 812-6235 [email protected]


Questions in this section


Questions in this section