Question 1

Are we allowed to bring in our own food?

Accepted Answer

Homemade foods are not permitted. You are welcome to choose from our list of approved catering vendors for your event.

Question 2

Do you allow alcohol?

Accepted Answer

Beer, wine, champagne, and hard seltzers with a maximum of 6% alcohol content as well as up to 3 mixed drinks with hard liquor are permitted if Sycamore Creek requirements are met. All alcohol must be purchased and dispensed through one of our approved bartending services. Tailgating, kegs, doubles, shots, and 100-proof alcohol are not permitted.

Question 3

Are we required to have a day-of-coordinator?

Accepted Answer

Sycamore Creek requires that all couples have a designated day-of coordinator. We highly recommend that couples hire a professional coordinator. A day-of coordinator helps with the day-of timeline, oversees decor setup and clean-up, keeps things running on time, ensures wedding party members are in place and acts as the point of contact during the wedding day for Sycamore Creek staff if questions or issues arise.

Question 4

Do you have any decor restrictions?

Accepted Answer

Glitter, confetti, Chinese lanterns, and sparklers are not allowed. Only flameless candles may be used on the Sycamore Creek property with one exception; open flame candles may be used on the concrete patio at Shiloh Ridge. No pushpins, nails, screws, staples, tacks, glue, other adhesive material, or chains may be used anywhere in the barn, on trees, on chairs, or in landscaped areas. Zip ties and twine are preferred methods of attaching decor. Command strips are not allowed on painted walls but may be used on barn-wood surfaces. Smoke effects, explosives, or pyrotechnics by applicant, applicant’s vendors, or guests are not allowed.

Question 5

What is required to book your venue?

Accepted Answer

All couples must tour the venue before booking. Once a tour has been completed, a signed contract and nonrefundable, nontransferable save-the-date retainer payment are required to officially save your date.

Question 6

What is your payment policy?

Accepted Answer

Approximately half of the venue rental fee will be due at the time of booking. The remainder of your venue rental fee, as well as any customization add-ons and a security deposit, will be due 30 days before your event. Sycamore Creek accepts checks, money orders, cashier’s checks, and credit cards with a 3.5% processing fee.

Question 7

What is your cancellation policy?

Accepted Answer

All save-the-date retainer payments are nontransferable and nonrefundable. If a wedding is canceled or postponed six or more months before the event date, a refund of the venue rental fee (if already paid) minus the save-the-date retainer will be given. If an event is canceled or postponed four months or less prior to the event date, the couple will forgo a refund and be responsible for paying the remainder of the venue rental fee.

Question 8

When can vendors arrive to setup?

Accepted Answer

Per your contract, vendors can begin arriving once your rental period has begun. They will also be responsible for removing any items before the end of your rental period.

Question 9

Is there a plan in place for inclement weather?

Accepted Answer

Yes. Both of our venue locations have sheltered facilities in the event of inclement weather.

Question 10

Do we get to have a ceremony rehearsal?

Accepted Answer

A one-hour walk-through rehearsal at your ceremony site is included in all Luxe Packages, but is dependent on Sycamore Creek’s calendar availability. You may contact us 30 days prior to your wedding date to inquire about venue availability for your rehearsal. Micro weddings and elopements do not include a rehearsal. Upgrading your Luxe Package to include the Friday Add-on automatically guarantees your ceremony rehearsal the day before your wedding.

Question 11

How long do we get to be in the venue?

Accepted Answer

Rental time varies based upon which package has been booked and which day of the week your wedding falls on. Please note that your event setup and cleanup must be completed during the designated rental time. Exceeding this time will result in an additional fee.

Question 12

How many guests does your venue accommodate?

Accepted Answer

-A standard one-day wedding at the Heartwood Barn can accommodate up to 300 people. -A Shiloh Ridge one-day wedding can accommodate up to 100 guests. -Micro weddings can host up to 50 people. -Elopements can host up to 25 people. -Rehearsal dinners may host up to 80 people. -Welcome Parties can host up to 100 guests.

Question 13

What is your staff responsible for?

Accepted Answer

Sycamore Creek’s venue management team will be on-site during the entirety of your event to handle venue-related tasks and issues. They will place your tables and chairs, restock the bathrooms, take the trash to the dumpster, break down tables and chairs, and deep clean the venue at the end of the night. Event staff will also help with bussing tables in conjunction with our in-house caterer. Event setup and tear-down are the responsibility of the wedding client or their hired vendors.

Question 14

Do we have to clean up at the end of the night?

Accepted Answer

Sycamore Creek clients are responsible for removing all personal items, decor, leftover food, additional event items, signage, and floral by the end of the rental time. If using an outside caterer, the client is responsible for making sure the kitchen is cleaned according to the standards of our in-house catering partner.

Sycamore Creek Ranch

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Full wedding (ceremony and reception) pricing

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About this venue

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Heartwood Barn

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Shiloh Ridge Lakeview Venue

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The Gathering Place

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Heartwood Barn

Heartwood Barn

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Shiloh Ridge Lakeview Venue

Shiloh Ridge Lakeview Venue

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The Gathering Place

The Gathering Place

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