Bold & Belle Designs and Events

Hi Zara, Thank you for taking the time to submit your review. We are so happy to hear that you enjoyed your wedding and very thankful to be a part of it. With a few minor hiccups, we are happy our team was able to address this issue for you in a timely manner without being noticed. You were a beautiful bride and Jake a handsome groom! We definitely want to make sure every client has a wonderful wedding and glad we were able to provide that to you! Thanks again!

Dear April, We are so happy you were pleased with your wedding and services, and we appreciate you taking the time to leave is a review. Your wedding was so beautiful, and we are thankful for you allowing us to be a part of your special day.

Dear Ana, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Our team is dedicated to providing excellent service, and we regret that you were not fully satisfied. Throughout the planning process, we made every effort to assist and communicate with you to ensure a smooth event. However, as your mother chose to handle several aspects independently without involving our team, many important details were not shared with us until the last minute. As professional coordinators, it is essential that we are included in all vendor-related decisions to ensure everything runs seamlessly and to prevent any potential issues. Without full communication and involvement, it becomes challenging to provide the level of service we aim to deliver. Regarding your concerns about Ariel, we have carefully reviewed all communications within your client portfolio and did not find any indications of unfriendliness. Our records show consistent, professional, and timely interactions throughout the planning process. However, we sincerely apologize if there were any misunderstandings or if our communication style did not meet your expectations. We also want to acknowledge Cece's efforts on the day of your event. Despite the challenging weather conditions and the limited involvement we had leading up to the wedding, Cece did her best to follow the details provided and ensure the event proceeded smoothly. Since your mother chose to take on much of the planning and execution independently, our role was limited to filling in where needed, which impacted our ability to take a more proactive approach. Nevertheless, Cece remained dedicated to assisting where possible within the scope of the services provided. In terms of the rehearsal, we understand your frustration and apologize for any inconvenience caused by the necessary schedule adjustments and delays in communication. Due to severe snow and ice conditions beyond our control, we were required to follow state and county safety regulations advising against road travel. The safety of everyone involved was our top priority, which led to rescheduling the rehearsal and some unavoidable delays on the wedding day. Your chosen coordination package included focusing on vendor management, guest assistance, and ensuring your event timeline proceeded smoothly. This package does not include set-up or tear-down overall services, as it is designed primarily for overseeing key aspects of the day. Since you and your mother had managed many details in advance, our role was to step in where needed to ensure everything proceeded according to plan. Additionally, since this was a private cabin wedding rather than a traditional venue setting, we did not require a full team and our coordinator was not required to stay throughout your private celebration with guests. We strive to maintain open and clear communication, and we regret any misunderstandings that may have occurred. Your feedback is important to us, and we will take it into consideration as we continue to enhance our services. Even though we did not meet your standards, we appreciate you allowing us to be apart of your wedding day and will ensure we take your feedback into consideration to provide our future clients with outstanding services to maintain our 5 star rating. Wishing you all the best!!

Dear Peter, Thank you Peter for the kind words. We are happy to have assisted you and thankful to have been a part of your wedding day!