Southern Jewel Hospitality

Hello Kyle, We've never spoken before and it's a shame this is the first communication between the 2 of us. I won't go back down this road again, but I will say I believe you have every right to voice your opinions and I hate that your experience was an abysmal one. As you know, I have addressed these things with your wife, and we tried to rectify this appropriately, but I believe it's worth including the factors that led to the situation that unfolded in October. A split menu was ordered for 80 guests + 10 vendor meals, and only 40 portions of each protein was requested. Couple that with your selection for a self-serve buffet, allowing guests to take as much of both options as they wish. The staff, several of which quit, would not have impacted that since they wouldn't have been serving. The quantities ordered was insufficient for the type of dining you were expecting. Your event is an unfortunate singularity that has never happened before in 16+ years, and we can promise it will never happen again. Should anyone ever have doubts, they can inquire with literally anyone else who's booked us and they would be hard pressed to find another bad experience. I sincerely hate that you both were the ones with the bad experience. Again, I'm sorry the experience was less than what either of us was hoping for, and we wish you both an incredible marriage filled with love and memories. Take care, sir, and have a fantastic 2025.