Shipping and Return Policies

• Does Zola offer free shipping?
• Does Zola offer expedited shipping?
• Does Zola offer free returns?
• How do I return a gift I purchased?
• I added a gift from a registry to my cart, but I don’t see an option to ship it to myself. Why?
• Can I ship anything I buy from zola.com to any address? What are your shipping policies?
• Do you ship to Alaska and Hawaii?
• Do you ship internationally?
• I received furniture and built it, but it’s not right - can I return it?
• I received my order but I got the wrong item - what do I do?
• I ordered a gift for a shower or wedding and it won't get here in time, can I request a gift voucher?
• My tracking number says my order was returned to sender, what do I do?
• My order is being shipped to the wrong address, what do I do?
• Why can't the item or gift I want ship to California?
• I want to cancel an order I placed, how can I do that?
• I requested my order to be canceled, but it shipped anyway - what do I do now?
• I placed an order with an incorrect billing address, what do I do?
• I have multiple return labels for items I want to send back, can I combine them all into one box?
• I requested a return but I haven't received my label yet - where is it?
• I got a notification about a refund, but that credit card is closed now - what do I do?